{"id":330,"date":"2025-03-05T14:30:34","date_gmt":"2025-03-05T15:30:34","guid":{"rendered":"https:\/\/efficientcontacts.net\/?p=330"},"modified":"2025-03-05T15:45:51","modified_gmt":"2025-03-05T15:45:51","slug":"dxc-and-servicenow-partner-to-transform-insurance-workflows-with-ai","status":"publish","type":"post","link":"https:\/\/efficientcontacts.net\/index.php\/2025\/03\/05\/dxc-and-servicenow-partner-to-transform-insurance-workflows-with-ai\/","title":{"rendered":"DXC and ServiceNow partner to transform insurance workflows with AI"},"content":{"rendered":"

DXC Technology, a Fortune 500 global technology services provider, and ServiceNow, an AI platform for business transformation, have partnered to drive innovation in the insurance industry with artificial intelligence.<\/p>\n

\"handshake-bw\"DXC is combining its solutions with ServiceNow’s AI capabilities and workflows to introduce DXC Assure BPM (Business Process Management) powered by ServiceNow.<\/p>\n

The new platform is an end-to-end insurance solution designed to support the full policy lifecycle, including policy administration, billing and payment, new business and underwriting, and claims management.<\/p>\n

Insurers are under pressure to accelerate growth and innovation, streamline operations, and provide faster, more reliable services to policyholders. However, they are often constrained by complex and highly manual processes and workflows.<\/p>\n

To address this, HFS Research finds that 45% of insurers are already investing in technology-driven alignment of their front, middle, and back offices.<\/p>\n

DXC Assure BPM combines DXC’s insurance expertise and scale with ServiceNow’s single platform and data model. This integration of AI, data, and workflows aims to reduce process debt, enhance operational efficiency, and improve customer satisfaction.<\/p>\n

By applying this solution across the entire policy lifecycle, insurers can potentially reduce up to 40% of operational costs typically associated with manual processing, the firms stated.<\/p>\n

Ray August, President of Insurance Software and Business Process Services at DXC, said: \u201cWe are committed to delivering exceptional value to our customers and accelerating business outcomes.<\/p>\n

\u201cOur expanded partnership with ServiceNow will combine our deep insurance expertise with ServiceNow\u2019s advanced AI workflow technology to drive speed, agility and operational transformation for insurers. Together, we are shaping the future of the insurance industry.\u201d<\/p>\n

\u201cUnifying ServiceNow\u2019s AI and workflows with DXC\u2019s deep insurance industry insight has the power to change insurance processes in ways never possible before,\u201d said Erica Volini, executive vice president, worldwide industries, partners, and go-to-market at ServiceNow.<\/p>\n

Adding: \u201cTogether we\u2019re helping accelerate transformation across carriers \u2013 bringing greater agility and speed to each and every process.\u201d<\/p>\n

The post DXC and ServiceNow partner to transform insurance workflows with AI<\/a> appeared first on ReinsuranceNe.ws<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

DXC Technology, a Fortune 500 global technology services provider, and ServiceNow, an AI platform for business transformation, have partnered to drive innovation in the insurance industry with artificial intelligence. DXC is combining its solutions with ServiceNow’s AI capabilities and workflows to introduce DXC Assure BPM (Business Process Management) powered by ServiceNow. The new platform is […]<\/p>\n","protected":false},"author":1,"featured_media":332,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-330","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reinsurance"],"_links":{"self":[{"href":"https:\/\/efficientcontacts.net\/index.php\/wp-json\/wp\/v2\/posts\/330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/efficientcontacts.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/efficientcontacts.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/efficientcontacts.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/efficientcontacts.net\/index.php\/wp-json\/wp\/v2\/comments?post=330"}],"version-history":[{"count":2,"href":"https:\/\/efficientcontacts.net\/index.php\/wp-json\/wp\/v2\/posts\/330\/revisions"}],"predecessor-version":[{"id":333,"href":"https:\/\/efficientcontacts.net\/index.php\/wp-json\/wp\/v2\/posts\/330\/revisions\/333"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/efficientcontacts.net\/index.php\/wp-json\/wp\/v2\/media\/332"}],"wp:attachment":[{"href":"https:\/\/efficientcontacts.net\/index.php\/wp-json\/wp\/v2\/media?parent=330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/efficientcontacts.net\/index.php\/wp-json\/wp\/v2\/categories?post=330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/efficientcontacts.net\/index.php\/wp-json\/wp\/v2\/tags?post=330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}